Cleaning Your New Smart Bottle for Drinking Water Use and After Each Long Term Storage

  • Fill with hot water and unscented soap
  • Let stand and rinse out until no residual soap taste
  • Before storing, hang bottle upside down from its base in a clean area with cap off
  • When dry, put cap on and store

After heavy use If still dirty:

  • Add ¼ cup of baking soda to ¾ cup of water per liter and shake for 30 seconds.
  • Add ¼ cup lemon juice and wait a moment for the effervescence to subside.
  • Shake 10 seconds and vent by loosening cap away from face.
  • Repeat shaking and venting three times over 20 minutes.
  • Caution: when adding lemon juice to baking soda, effervescence occurs and will cause pressure to build inside your Smart Bottle. Be sure to release pressure as needed.
  • Before storing, hang bottle upside down from its base in a clean area with cap off.
  • When dry, put cap on and store.

Our SMART BOTTLE® Guarantee

At KRW Packaging Machinery Inc., we stand by the quality of SMART BOTTLE® and your satisfaction.

  • If you are not satisfied with your purchase you have 30 days from the date of purchase to either replace it or receive a full refund in the manner of your original payment.
  • Products received after 30 days will not be honored.
  • Items to be exchanged should be in new condition and unaltered.
  • Shipping costs are the responsibility of the purchaser and will not be reimbursed.
  • Orders over 1,000 units or those requiring pallets will be charged shipping.
  • Products damaged through abuse and misuse will not be refunded.
  • If your Smart Bottle proves to be defective you will be sent a replacement Smart Bottle of equivalent size and configuration at no cost to you.
  • To request a refund or exchange for sending us product, please contact customer service at 828.658.0912 between the hours of 9:00AM-5:00 PM EST or use our Contact Form.